"Marvin, Bill" <br/><br/>
From Turnover to Team Work : How to Build and Return a Customer 

 - \\199400ENGGPSX 
 - John Wiley   1994  New York  
 - xiv+200p 
<br/><br/> includes index and biblioraphy 
<br/><br/><label>ISBN: </label>471590770