00444nam a2200169Ia 4500 180424s9999 xx 000 0 und d 658.834 R6 "Rai, Alok Kumar" Customer Relationship Management: Concepts and Cases \\200800ENGGPSX P H I Learning (p) Ltd 2008 New Delhi 247p. includes index and biblioraphy BK 82560 82560 0 0 0 0 PSG PSG AW ROW 9 RACK 149A SHELF 2 2018-04-25 4 658.834 R6 92528 2023-06-20 00:00:00 2023-04-29 0 2018-04-25 BK