000 00476nam a2200181Ia 4500
008 180424s9999 xx 000 0 und d
020 _a9.79E+12
084 _a647.94 S11
100 _a"Singh, Pushpender"
245 0 _aBasic of Service Quality Management in Hospitality and Tourism
250 _a\\201401ENGGPSX
260 _aCentrum Press
260 _b2014
260 _cNew Delhi
300 _a274p.
500 _aincludes index and biblioraphy
942 _cBK
999 _c103091
_d103091