000 00405nam a2200133Ia 4500
008 210917s9999 xx 000 0 und d
082 _a510.78 .V5:9
100 _aVikas Gupta,
245 0 _aComdex Call Center/bpo Training Course Kit
260 _aNew Delhi
260 _b Desktop Publishing
260 _c2008
942 _cCD
999 _c152236
_d152236