000 00405nam a22001697a 4500
005 20260516140658.0
020 _a9788174733726
041 _aEnglish
082 _a658.81203 P03 JAI
100 _aJain Naveen Chand
245 _aEncyclopedia of Customer Relationship Management
250 _a01
260 _aNew Delhi
_bAITBS Publishers
_c2003
300 _a410
365 _b1200.00
942 _cBK
999 _c177460
_d177460