000 00423nam a2200169Ia 4500
008 180424s9999 xx 000 0 und d
084 _a658 O1
100 _a"O`Shaughnessx, John"
245 0 _aAnalyzing and Controlling Business Procedures
250 _a\\199600ENGGPSX
260 _aCassell
260 _b1996
260 _cLondon
300 _axii+171 p
500 _aincludes index and biblioraphy
942 _cBK
999 _c23405
_d23405