000 00435nam a2200181Ia 4500
008 180424s9999 xx 000 0 und d
020 _a8129702606
084 _a658.562 B4:1
100 _a"Besterfield, Dale H"
245 0 _aTotal Quality Management
250 _a\\200403ENGGPCX
260 _aPearson
260 _b2004
260 _cNew Delhi
300 _a640p.
500 _aincludes index and biblioraphy
942 _cBK
999 _c67976
_d67976