000 00432nam a2200181Ia 4500
008 180424s9999 xx 000 0 und d
020 _a8131206556
084 _a658.8 M16
100 _a"Mudie, Peter"
245 0 _aServices Marketing Management
250 _a\\200603ENGGPSX
260 _aElsevier
260 _b2006
260 _cCambridge
300 _a268p.
500 _aincludes index and biblioraphy
942 _cBK
999 _c75131
_d75131