| 000 | 00444nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 180424s9999 xx 000 0 und d | ||
| 020 | _a9.79E+12 | ||
| 084 | _a658.834 E4 | ||
| 100 | _a"Evenson, Renee" | ||
| 245 | 0 | _aAward-Winning Customer Service | |
| 250 | _a\\201000ENGGPCX | ||
| 260 | _aPhi Learning Pvt Ltd | ||
| 260 | _b2010 | ||
| 260 | _cNew Delhi | ||
| 300 | _a231 | ||
| 500 | _aincludes index and biblioraphy | ||
| 942 | _cBK | ||
| 999 |
_c91251 _d91251 |
||