| 000 | 00442nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 180424s9999 xx 000 0 und d | ||
| 020 | _a8131505189 | ||
| 084 | _a658.834 B4 | ||
| 100 | _a"Baran, Roger J" | ||
| 245 | 0 | _aCustomer Relationship Management | |
| 250 | _a\\200800ENGGPCX | ||
| 260 | _aBrooks-Cole | ||
| 260 | _b2008 | ||
| 260 | _cCalifornia | ||
| 300 | _a308p. | ||
| 500 | _aincludes index and biblioraphy | ||
| 942 | _cBK | ||
| 999 |
_c95960 _d95960 |
||