| 000 | 00428nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 180424s9999 xx 000 0 und d | ||
| 020 | _a9.78E+12 | ||
| 084 | _a658.8 F9 | ||
| 100 | _a"Fitzsimmons, James" | ||
| 245 | 0 | _aService Management | |
| 250 | _a\\201000ENGGPCX | ||
| 260 | _aA&A Publishers | ||
| 260 | _b2010 | ||
| 260 | _cNew Delhi | ||
| 300 | _a605 | ||
| 500 | _aincludes index and biblioraphy | ||
| 942 | _cBK | ||
| 999 |
_c98940 _d98940 |
||