Service Quality Management in Hospitality Tourism and Leisure
Kandampully Jay
Service Quality Management in Hospitality Tourism and Leisure - 1 - New York Routledge 2009 - 339
9780789007261
647.940685 P09 KAN
Service Quality Management in Hospitality Tourism and Leisure - 1 - New York Routledge 2009 - 339
9780789007261
647.940685 P09 KAN