Customer Relationship Management: Concepts and Cases
"Rai, Alok Kumar"
Customer Relationship Management: Concepts and Cases - \\200800ENGGPSX - P H I Learning (p) Ltd 2008 New Delhi - 247p.
includes index and biblioraphy
Customer Relationship Management: Concepts and Cases - \\200800ENGGPSX - P H I Learning (p) Ltd 2008 New Delhi - 247p.
includes index and biblioraphy